Insights

There has been a lot of discussion on how stagnant politics in North America has been in the past few years. While political bickering and grandstanding is par for the course in the USA, Canada, and in some parts, Mexico, it’s been frustrating for logistics companies to see very little movement on enacting the United

Move over Fed Ex – UPS is expanding in your neighborhood! The Atlanta, Ga-based overnight and ground shipping giant United Parcel Services (UPS) recently announced an expansion of their automation sorting and distribution facility in Whitescreek, Tenn. The addition of an extra 447,000 square feet will nearly double the facility’s capacity.  With the additional space,

No matter what type of business you operate, Key Performance Indicators (KPIs) are crucial metrics that help monitor the strengths and weaknesses of your programs. In the logistics industry, an important point of focus is last-mile logistics.  While there are several strategies and points of focus that help logistics companies analyze programs, last-mile service is

Communication is the key to providing exceptional customer service. And it is like that regardless of the industry you work in. Whether it’s addressing customer questions quickly or keeping them updated about new services, solid customer communication is critical. This is essentially where last mile efforts come into play and start to really shine and

Most people opt for ground shipping for one simple reason; it is inexpensive. Aside from the low cost, it is also a fairly tried and true method of delivery for the most part. In fact, ground shipping was the original and standard supply chain method of operation before the concept of overnight express delivery was

Utilizing multiple warehouses usually means improved order fulfillment abilities. However, it also increases the potential for mistakes. Weighing the needs of today’s consumers is something that all retailers struggle with in some regard. Modern customers are used to the creature comforts that multiple online options. However, they don’t want to pay for this luxury.  To

The Department of Transportation (DOT) conducts an annual inspection program that is commonly referred to as Blitz Week. The aim of Blitz Week is the inspection of all over the road equipment and the drivers who use it. The name, however, is a bit of a misnomer as Blitz Week actually only runs over a

We’ve previously talked about how warehouses can take a few basic steps to more easily get through a large holiday season rush… without completely falling apart. In that blog post, we covered the 3 basics; testing your warehouse operations ahead of time, educating staff on best ways to operate during the increased order volume of

The global supply chain must evolve to thrive. That evolution may come in the form of changes in order fulfillment, improving freight efficiency, or going green. And 9 times out of 10, these changes are spurred on by global supply chain trends.  These are also known as globalization trends. As we prepare to enter a

Every year for the past 10 years, The Chicago Tribune has worked with Energage to rank workplaces in the Chicago area through employee surveys. These surveys assess everything from work-life balance to confidence in company leadership. And every year, 150 companies from those surveys are awarded a Top Workplaces honor by The Chicago Tribune. To

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