Technology can be a great asset to companies of all sizes. However, protecting your operations from cyber threats requires a comprehensive approach to transportation management and network security. It is not the solution to all problems, nor is it always the safest solution to put into place. As a matter of fact, sometimes it can cause problems that can deliver potentially fatal blows to a company.
Yes, we are talking about malicious viruses hidden in software solutions.
Cybercrime is a growing threat to the transportation industry. Hackers trying to gain access to financial data or viruses wiping out CRM data has become increasingly common in the last few years. One of the biggest threats that the logistics industry has encountered is that of ransomware. In this blog post, we'll explore what ransomware is, how it threatens the transportation industry, and the steps your company can take to protect itself.
Ransomware is one of the newest forms of cyber-crime that holds a company captive through malicious software. The virus is bundled in compromised software or later infected through the use of software exploits. Either way, this type of virus gains access to confidential financial information. This information helps hackers extort a company and possibly cripple its operations.
It is a nasty thing, to say the least.
What is Ransomware?
Ransomware attacks a computer or network and spreads to all hardware devices connected on the same network. So, any laptops, desktops, tablets, and even company cellphones are all potential victims.
What makes ransomware attacks extremely dangerous are that they leverage the company against itself. With more standard viruses, they get in the system and do the damage they were programmed to inflict. However, companies can usually get all traces of a basic virus cleared up in a reasonable amount of time. This isn't always the case when it comes to ransomware.
Due to the fact that its initial goal is control and not destruction, it can often remain dormant in a computer network for quite some time without being noticed. And guess what it is doing while it is flying under the radar.
That's right, it's spreading and embedding itself deeper and deeper with every moment that it goes unchecked.
Once the virus has taken hold of the network and gained access to the most critical pieces of infrastructure, demands are then issued to the infected company. This usually happens via a pop-up message being distributed across the computers hooked up to the network or an email. The hackers (rather, hijackers) demand that the company makes a non-traceable payment to them in order for the attack to stop.
If this demand goes unfulfilled, the virus corrupts files and renders the system totally useless. When that happens, the resulting operational disruptions can cost companies millions of dollars to rectify. If it is a smaller company that has been infected and unable to pay... sometimes they never recover.
With such a possible threat looming over your company, why take any risks?
How the Transportation Industry is Fighting Back Against Ransomware Attacks
There are many ways that ransomware attacks can take a toll on your company. Fortunately, there are also several ways to protect your company:
- Firewalls: Install and monitor firewalls to block points of entry. Ensure that all open ports are password-protected and preferably each port is designated to only one or two specific processes.
- Antivirus solutions: Deploy comprehensive antivirus software across all devices to detect and stop threats before they spread.
- Software updates: Regularly update all software with security patches. When software companies release security patches for their platform, it is usually for a pretty good reason—there are new threats identified and a patch is created to combat the problem.
- Hardware upgrades: Keep hardware current to avoid vulnerabilities. Outdated hardware is one of the most common ways ransomware sneaks into your network.
- Employee training: Ensure all team members who have access to a company device or cloud-based services receive training on how to properly assess and deal with these threats as they happen.
It extends beyond simply educating yourself on these threats—it must be a team-wide effort.
An outdated tech stack is another issue.
Unfortunately, this is also how most ransomware sneaks its way into a company's network. Ignoring software updates and hardware upgrades is one of the worst things a company can do.
So, what are the most common ways that hackers get into the network?
An embedded email link
Most likely you will find yourself vulnerable to an attack via an embedded email link specifically tailored to intrigue you. If it's too good to be true or not official company business, the best practice is to not open it.
Once opened, it infects the device and begins to spread to other devices via the company's computer network. For this reason, separate Wi-Fi systems for company and personal/customer use is a good idea.
A less-than-trustworthy website
Boredom at work is the leading cause of internet browsing. Whether it be blogs, cheesy top-10 articles, and pop ups, are all likely suspects for an infection. Once that bored employee accesses a virus-ridden site on their lunch break, it can automatically download corrupt files onto the device. From there, all it needs is a connection to the company internet access and it can begin a take-over of the entire network within mere minutes.
A corrupted attachment
The third most likely culprit is the email attachment. Generally, hackers make it look like a safe attachment from someone you trust, usually a boss or corporate executive. This is a clever trick because it preys on your trust and the fact that you are probably busy with other work so you are likely not paying full attention.
So, you see this email, recognize the name and you open it up. You download the attachment and suddenly you can't access files, and you are now infected with a virus.
Final Thoughts
The first thing you must realize is that the threat of ransomware attacks is indeed real. It isn't some small problem that is simply going to go away with a bit of time. This is a threat that is here to stay, and getting ahead of disruptions requires constant vigilance. So long as we utilize technology, this problem will continue to rear its ugly head. The best thing you can do to fight it is to simply continue to educate yourself, your employees, and put security measures into place.