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    CASE STUDY

    With a TMS Upgrade, Redwood Grows Transportation Results for an Organic Grocer

    MARKET: RETAIL GROCERY

    U.S. consumers are increasingly looking for fresh, natural, and organic food options. This Redwood customer has capitalized on that trend to become one of the largest and fastest-growing specialty retailers in the U.S. This innovative retailer operates nearly 400 stores in more than 20 states nationwide.

    THE CHALLENGES

    • Dependence on full-truckload shipments
    • Complex transportation demands
    • Pressure on transportation staff
    • Outdated TMS platform

    THE SOLUTION

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    Backed by its hands-on implementation experience and a long track record with Infios TMS, Redwood was the ideal partner to lead both the technical and cultural aspects of a software upgrade. Redwood helped get the new Infios version up and running quickly, while also training employees in the provider’s ezVision interface.

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    This faster, more dynamic interface is designed to maximize productivity and efficiency by aligning to the real workflows of transportation management professionals. Redwood also helped the retailer’s logistics team take full advantage of the new truckload optimization capabilities in the upgraded software. 

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    THE RESULTS

    Enhanced truckload optimization
    Increased process speed and efficiency
    Improved user experience

    KEY TOOLS

    Infios TMS upgrade
    Change management services

    As a fast-growing retailer, it can be easy to focus on your core business competencies, shopper needs and new markets—while not paying as much attention to improvements in logistics software features and functionality. Redwood helped us understand the benefits of a TMS upgrade and capture those advantages with a quick, seamless and cost-effective implementation. Redwood managed both the technical and cultural aspects with ease.

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