CASE STUDY

Global Geosynthetics Leader Improves Dock Efficiency Through Opendock + Infios Integration

MARKET: SUSTAINABLE CONSTRUCTION SOLUTIONS

Opendock is an appointment scheduling and online booking software built specifically for warehouses. Their software is a SaaS product with convenient monthly subscriptions servicing an individual warehouse location to an enterprise with hundreds of warehouse locations. Opendock is committed to customers and constant evolution. That has made them the vendor of choice for more than 50 companies of the Fortune 500.

THE CHALLENGES

  • Manual appointment scheduling
  • Disorganized first-come, first-served system
  • Need for a dedicated scheduling tool
  • Integration with existing systems was essential

THE SOLUTION

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The company’s technology partner, Redwood Logistics, provided their expertise and commitment to delivering a seamless integration and a hassle-free experience for the customer.

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With Redwood Logistics’ extensive knowledge of supply chain management systems and their ability to develop custom solutions, they managed the entire integration process efficiently and effectively, requiring minimal effort and no technical resources from the customer, completing the entire project in just two weeks. 

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THE RESULTS

Increased efficiency with dock scheduling
Streamlined operational processes
Valuable data insights

KEY TOOLS

Opendock
Systems Integration with Infios

When you seamlessly integrate Opendock with Infios, it’s a game-changer for everyone involved. It makes the logistics process smoother, faster, and easier, and it creates a better experience for everyonefrom shippers to carriers to warehouse managers.

Drew Burken, SVP of SaaS Ops, Redwood Logistics