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    CASE STUDY Redwood Sweeps Up Millions in Parcel Savings for a Vacuum Maker

    MARKET: CONSUMER PRODUCTS MANUFACTURING

    This leading vacuum and floor care manufacturer sells a wide product range, including household vacuums, deep cleaners, robotic solutions, and floor cleaning supplies. Delivering those products to consumers and retailers across North America adds up to a large volume of parcels, with a high shipping cost.

    THE CHALLENGES

    • Lack of visibility into parcel shipping data
    • Lack of negotiating skills to drive down costs

    THE SOLUTION

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    Redwood assessed the customer’s parcel shipping requirements, patterns, and costs at a detailed level. Based on that analysis, Redwood provided coaching to negotiate lower rates with carriers. Redwood also identified invoicing errors and recovered costs. 

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    To support future savings, Redwood continues to provide the manufacturer with business intelligence tools, parcel expertise and coaching to uncover additional savings as the dynamic parcel market evolves. After a successful U.S. negotiation, Redwood assisted the company in uncovering savings in the Canadian market.

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    THE RESULTS

    Millions in parcel cost savings Driven by better rates and contracts
    US savings of 18.7% Over two years
    Additional savings From parcel operations opportunities
    Canadian savings of 34% In the first year

    KEY TOOLS

    Parcel management
    Carrier negotiation coaching
    Parcel Advisory and business intelligence

    We knew we were spending too much on parcel shipping, but we didn’t know where to begin. Redwood’s specialized parcel expertise helped us understand our shipping patterns and costs, negotiate more effectively with carriers, and make informed, fact-based decisions. We’ve achieved millions in savings, while still delivering the service we’re known for.

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