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    CASE STUDY

    Redwood Helps Housewares Leader Increase Logistics Visibility and Control

    MARKET: HOUSEWARES

    This U.S.-based company markets and sells a wide range of high-quality imported housewares, including bakeware, cookware, dishes, crystal, giftware, and décor. It designs its own products, procures them from overseas manufacturers, and then sells them through non-traditional channels. The company operates three busy distribution centers across the U.S.

    THE CHALLENGES

    • Surging demand and strained international logistics
    • Manual processes for carrier management and invoicing
    • Lack of centralized TMS and limited visibility

    THE SOLUTION

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    The company partnered with Redwood to specify and implement Oracle Transportation Management (OTM), replacing manual processes and consumer-grade tools with a purpose-built TMS. Redwood fully integrated the TMS with an existing enterprise resource planning (ERP) solution using RedwoodConnect™.

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    Redwood’s partner project44 contributed a transportation visibility platform that delivers a real-time perspective on inventory in-transit, enabling proactive exception management. Following the implementation, the advanced solutions specified and installed by Redwood are managing all global inbound shipments for the company.

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    THE RESULTS

    Improved real-time visibility
    Reduced logistics costs
    Faster responsiveness to disruptions

    KEY TOOLS

    Oracle Transportation Management (OTM)
    project44 transportation visibility platform
    RedwoodConnect™

    The past several years have created enormous growth opportunities for our business as consumers embraced a non-traditional sales model. We needed to optimize our global logistics network to fully capture those opportunities. Redwood has delivered a centralized transportation management platform that positions us for revenue growth, while also improving our service levels, automating our processes, and reducing our logistics costs. It’s a win-win-win for our business.

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