CASE STUDY Redwood Delivers 21% Parcel Savings for a Global Retail Leader

MARKET: HARDLINES RETAIL

This global retail leader sells products under 20 unique brand names, with operations in North America and Asia. Its innovative products are sold online, as well as at a staggering 90,000 locations worldwide. Delivering products to thousands of locations, across 20 brands, translates to high parcel shipping volumes.

THE CHALLENGES

  • Rising parcel shipping costs
  • Lack of transparency into shipping data across brands
  • Pricing errors and other invoicing issues
  • Failure to negotiate rates and volume discounts

THE SOLUTION

.

This customer lacked the internal resources and expertise to drive down parcel costs—and it was negotiating separate contracts for each business unit. Redwood helped secure lower rates with major carriers based on the company’s overall spend.

.

Redwood also identified invoicing errors, incorrect pricing, and other costly mistakes. Today, a parcel dashboard provides transparency into shipping data across all business units.

-

THE RESULTS

21% Overall cost savings Enabled by parcel optimization
36% Savings On accesorials
14% Savings On transportation expenses
23% Savings  On fuel costs

KEY TOOLS

Parcel Audit
Parcel Advisory

With an expanding global retail network and a complex brand portfolio, we’d fallen into the trap of managing parcel spending on a brand-by-brand basis. Redwood helped us understand our overall shipping patterns and costs—then use those insights to negotiate better contracts with carriers. We quickly achieved 21% savings, and our parcel shipping activities are optimized for future gains.

-