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CASE STUDY
Redwood Builds Better Transportation Results for Do it Best
MARKET: HOME IMPROVEMENT RETAIL
Based in Fort Wayne, Indiana, Do it Best is the only U.S.-based, member-owned comprehensive and fully integrated hardware, lumber, and building materials buying cooperative in the home improvement industry. With annual sales of nearly $5 billion, Do it Best serves thousands of member-owned locations across the U.S. and over 50 other countries.
THE CHALLENGES
- Fast-paced delivery demands
- Lack of real-time visibility
- Need to maximize compliance across a network of carriers
- Reliance on manual, paper-based processes
THE SOLUTION
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Redwood identified the solution for Do it Best’s unique challenges in Infios transportation management system (TMS). This advanced solution provides real-time connectivity and visibility, allowing Do it Best to track shipments, anticipate potential issues, and optimize day-to-day processes. It automates many tasks and workflows for increased speed, accuracy, and productivity.
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Infios TMS also automates many decisions, based on real-time data, to drive more rapid and profitable responses to disruptions. Finally, the solution helps Do it Best track and improve vendor routing compliance, which has a huge impact on transportation costs and customer service levels.
THE RESULTS
Digitized freight payment for 40,000 invoices
Enhanced visibility and disruption management
Reduced operating costs
Improved service levels
Cut payment terms in half
KEY TOOLS
Infios TMS
Redwood approached Do it Best’s tough transportation challenges with a comprehensive solution that addressed our specific pain points. They delivered a unique combination of hands-on transportation management experience and technology expertise that answered all our needs. Today we’re able to continuously optimize our transportation operations for cost, service, speed, accuracy, efficiency, asset utilization, and other metrics.