Delivering a Healthy ROI for Medical Manufacturer

• Complex logistics strained by shifting customer and healthcare demands
• Rapid product demand causing operational growing pains in North America and Mexico
• Emerging operational gaps revealing the need for expanded support and services

THE SOLUTION

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Redwood’s private fleet, F/X was able to offer capacity relief, and show immediate value for ‘just in time’ orders. F/X quickly became one of the leading carriers for the healthcare company, servicing multiple locations. As the partnership grew, a vendor inbound LTL program was created, Redwood multimodal began to help service backup lanes for the private fleet, and RedwoodConnect™ was utilized for visibility integration needs, pushing data to benefit their customer service requests. 

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Years of strong performance led the medical supply company to lean on Redwood to help shore up its international service levels as well. Redwood set up and managed a new warehouse on their behalf on the U.S. and Mexico border, which included the implementation of a warehouse management system (WMS), procurement of north and southbound Mexico capacity, and heavy support from the private fleet, F/X.