Are Freight Forwarders Really Worth Your Time?
What Value do Freight Forwarders Provide?
Hiring a freight forwarding company is all about improving your logistics operations. However, it is all too common for shippers to expect far too much in regards to what value third-party companies provide. Just as with hiring an employee, you must look at their strengths compared to their weaknesses. Doing so beforehand helps you determine if they are truly a good fit.
Freight forwarders are tasked with being the middleman between the shipper and the carrier. A good freight forwarder has a strong network of carriers that they can pull from. Additionally, they have the ability to negotiate transportation rates that are not available to the general public. Furthermore, they will have a proven track record of being able to represent their clients brand well. After all, your freight forwarder is responsible for ensuring the delivery of goods is up to the standards of your customers. If they mess up, experience constant delays or your deliveries are suffering frequent damages, it can severely cripple the impression your customers have of your business.
But when you work with a well-rounded and reputable freight forwarder, it can take your shipping game to a whole new level!
What Services do Freight Forwarders Offer?
A freight forwarder is essentially just a middle man that facilitates agreements between a shipper and a carrier. They make sure that your goods are transported by experienced carriers and that your customer receives the best service possible!
Taking things a bit further, however, some freight forwarders go above and beyond just standard services for their clients. As a matter of fact, many freight forwarders offer multiple services that provide value throughout a company’s logistics network by helping them with several management tasks and reporting functions. However, freight forwarders are not the same thing as a 3PL and therefore not all of them offer additional services.
But, when you find one that does, some of the additional services may include:
- Analysis of the relation between supply chain networks and carriers.
- Improving the cost-effectiveness of shipping and receiving.
- Navigating evolving regulations within supply chain US-based and international shipping.
- Improving customer service and communications standards.
- …and much more.
There are several freight forwarders out there for shippers to partner with. And when it’s time to choose one, it’s helpful to know exactly what they can do for you and what you can expect.
If you are still unsure of how to go about partnering with a freight forwarder, or unsure if you even need one, contact Redwood Logistics today. We can help you determine exactly what type of services you need to take your shipping efforts to the next level. More importantly, we can walk you through the process of getting your logistics operations in tip-top shape!
Talk to you soon!