Routing and planning Less than truckload or LTL shipping is a daily struggle for several shippers. Companies focusing on manufacturing, distribution, or retail operations typically utilize LTL carriers to move partial or multiple shipments of pallets to multiple customers in several geographic regions. While some shippers have created fairly efficient methods of routing, planning, rating, and hiring carriers with the assistance of their employees, many have taken a technological approach by depending on a TMS system to accomplish this task.
Whether you’re an LTL shipping novice or a seasoned professional looking to improve the efficiency of your LTL operations, a transportation management software system can significantly help. In this blog we’ll introduce you to TMS systems, what they are, how they work, and three of the top benefits of using a TMS system.
Explaining the Ins and Outs of a TMS System
The TMS system is a cloud-based Software as a Service (SaaS) that help shippers and leading LTL carriers to connect. The system itself is scalable and can be configured with tools that help a shipper receive shipping estimates, find qualified carriers, improve route optimization, and even connect with customers or audit freight invoices. While the systems are customized for each industry, there are 3 main reason why shippers rely on TMS solutions to power the daily operations.
Let’s explore the top 3 benefits of using a TMS system for shippers...
They’re 100% Scalable
Flexibility is the name of the game in logistics. For those integrating new programs into their route planning operations, the freedom to expand the platform is crucial. In fact, it’s a necessity.
A TMS system is essentially an automatic data collection and organizational tool. It is accessed via a dashboard that is customizable to fit the needs and preferences of each user. As the shipper becomes more comfortable and wishes to expand their TMS -it’s a snap.
It Improves LTL Costs
Shippers depend on TMS systems to find the most reputable, affordable carriers. However, some carriers are simply better than others – and in some cases, can save you money that goes beyond the simple cost of movement. For example, you hire carrier “A” to move three pallets to customer “A” with a flat rate of $500. Carrier “A” attempts to deliver the shipment but is unable due to being late to the shippers receiving hours.
In the end, the shipment arrives two days after scheduled. Bit, of course, you receive a final invoice of $750 with an extra $250 delivery surcharge for a reattempt.
Now, let’s say you hire carrier “B” with a flat rate of $600 who delivers on time. While the initial cost is slightly higher, you save $150 on the total cost. Furthermore, you have a happier customer who is more likely to purchase your products in the future. A robust TMS allows shippers to find carriers that can transport shipments that require special handling. Once the right LTL carrier is found, the TMS permits the shipment to be tracked, with instant notifications being sent to all parties within the movement of that freight.
You Can’t Put a Value on Delivering Superior Customer Service
The quick and accurate flow of information is an important customer service attribute. Whether it’s receiving updates on an overnight shipment or delay notifications, consumer depend on effective communication to plan their days.
A TMS platform can be configured with consumer-friendly communication tools. These tools include things such as SMS alerts, emails, and even direct desktop notifications. Furthermore, many of them also permit recipients to confirm and reply to these automated messages.
Regardless of the type of business you have, the benefits of using a TMS system don't change much!
If you have questions about setting up a customized TMS solution for your supply chain related business, contact Redwood Logistics to ask about how your company can integrate this affordable platform into your daily logistics operations.