CASE STUDY

Shining a Light on Estimated Delivery Dates

MARKET: ELECTRONICS MANUFACTURING COMPANY

A privately owned tech-based manufacturing company with global supplier, manufacturing, and distribution centers has a heavy freight footprint with over 200 suppliers and shipments across all modes, including parcel.

THE CHALLENGES

  • Reliable delivery dates
  • Customer coordination needs
  • Need for insights and proactive communication
  • Integration with suppliers and TMS
  • Visibility into inventory in transit

THE SOLUTION

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Thanks to Redwood’s deep expertise with Infios TMS and logistics integrations, the joint team delivered a seamless end-to-end solution to optimize and integrate newly available data. Using RedwoodConnect™, Redwood’s proprietary integration platform, the team leveraged established connectors with project44 to streamline connectivity between project44 and Infios. Redwood further supported the customer’s success by cleansing, normalizing, and synthesizing data from disparate systems before sending it to project44, resolving time zone conversion issues, incorporating mode-specific schemas for parcel, ocean, air, truck, and LTL, and managing multiple integration points across each mode to enable real-time visibility.

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THE RESULTS

Improved customer experience
Efficient handling of data exceptions
Data-driven decision making based on real-time data

KEY TOOLS

RedwoodConnect™
project44